Turning Customer Suggestions Into Solutions-2023
At the end of last season, we asked customers what UAS could do next year to improve our services even more. While we couldn’t satisfy all your requests, we did address a few.
CUSTOMER SUGGESTION:
“Take some of the math/mistakes out of ordering by stating the rates in oz per cwt as well as oz per unit.”
-Shaun W.
UAS SOLUTION:
We’ve revamped our website, where you’ll find info about each UAS seed treatment blend, as well as use rates for oz/cwt and oz/unit.
CUSTOMER SUGGESTION:
“Someone on call after hours to help answer troubleshooting questions about the treater.”
-Ben K.
UAS SOLUTION:
At UAS, we pride ourselves on our 24/7 customer service. Just call your rep, or call 888-402-4787 and you’ll get an answer.
CUSTOMER SUGGESTION:
“Replant.”
-Brad V.
UAS SOLUTION:
UAS offers 100% replant on qualifying seed treatment products/inoculants, including
N-Compass F/I Red
N-Compass F/I Azo
N-Compass F/I Plus
N-Compass F/I Plus South
N-Compass F/I SDS-WM
N-Compass FST Azo
N-Compass FST Azo LR
N-Compass F/I Azo + HR ME
Exceed SAR
CUSTOMER SUGGESTION:
“I would prefer a mailed copy of my bills. I don’t always check my email.”
-Duane K.
UAS SOLUTION:
Several customers have requested a mailed invoice instead of an emailed one. If you’d like yours sent in the mail, just let your rep know!
CUSTOMER SUGGESTION:
Product catalog with all available products.
-Steve T.
UAS SOLUTION:
Each year, we update our annual brochure with all available products listed. It’s all online on our website too! If you’d like a brochure mailed to you, just contact us and we’ll drop it in the mail.
CUSTOMER SUGGESTION:
“Better accessible information about the seed treatments you offer available on your website (active ingredients, recommended use rates, etc).”
-Alexander F.
UAS SOLUTION:
We’ve revamped our website, where you’ll find info about each UAS seed treatment blend, as well as package sizes and use rates in both oz/cwt and oz/unit.
CUSTOMER SUGGESTION:
“Continue to research new products that bring value to our growers.”
-Kenny L.
UAS SOLUTION:
This year, we’re proud to offer several new treatment products we’re excited about, including:
Have any other suggestions?